Refund policy
Eligibility
We accept returns and exchanges within 30 days from the date of purchase, provided the following conditions are met:
• The product is in its original, unused, and new condition
• The product is returned in its original packaging
• All original attachments, accessories, tags, and labels are included and intact where applicable
Rackets
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All racket returns must be unopened and in their original sealed packaging. Once a racket has been opened, it is no longer eligible for a change-of-mind return or refund. This does not apply to damaged or defective products (see "Exceptions" below). . Please ensure you are fully satisfied with your selection before opening your racket.
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Exceptions
Damaged or defective products If a product arrives damaged or has a manufacturing defect, contact us at info@padelforless.ae within [7] days of delivery with your order number and photos, and we will replace it. All products are also covered by our 100% Authenticity Guarantee.
Found on: https://padelforless.ae/pages/authenticity
Non-Eligible Items
The following items are not eligible for a return or refund:
• Opened rackets
• Products that have been used, damaged, or altered
• Items returned after the 30-day window
• Products without original packaging or missing attachments
How to Request a Return or Exchange
To initiate a return, you must FIRST contact our support team at info@padelforless.ae with your order number.
Our registered corporate address for legal returns is: Alfahidi Building office 43-44 Burdubai, Dubai, UAE
Please Note: To expedite your return and ensure faster processing, our support team will provide you with a direct-to-warehouse shipping label and instructions upon approval of your return request via email."
Refund Processing and Returning
Once we receive and inspect the returned item, refunds will be processed within 5-7 business days back to your original payment method.